Open Daily from 11 AM

Happy Hour 3-6 PM & 9 PM to close

Live Music Fri & Sat 7-10 PM

Civil Works Open Daily from 5 PM

What to Expect

Order at your table

Order at any counter or grab a table and scan the QR code to choose from any menu in the food hall. When your order is ready, you’ll receive a text for pickup.

Bar service at your table

Get drinks from the Waterworks Bar delivered to your table. Order by scanning the QR code or from our wait staff. You must be 19 years or older and have a valid ID to order alcohol.

Tap to pay

We operate on a cashless system. Tap at the counter when you place your order or pay online using the QR code. We accept major credit/debit cards, Apple Pay and Google Pay.

Sit anywhere

Dine chef-side at any counter or grab a table hall-side. While tables in the food hall and on the patio are for everyone’s enjoyment, counter seats are reserved for diners who order from the chef’s menu.

Delivery/Take-out

Bring the great tastes of the food hall home. Order from any menu on a single order. Choose delivery or pick up your order through the Maud Street entrance marked delivery/take-out.

Amenities

Complimentary Wi-Fi is available throughout the Food Hall. Universal washrooms, including baby changing facilities, are located on the lower level and are accessible by the elevator or main stairwell.

Map of the food hall showing location of food kiosks on the left and names of vendors on the right.

You have questions, we have answers.

Do I need a reservation for the food hall?

The tables in the food hall and patio are for everyone’s enjoyment and do not require a reservation. Our food hall offers ample seating, including communal tables that can accommodate larger groups. For groups of 20 or more, please email us at bookings@waterworksevents.com

Do you offer table service?

You can order food and beverages from your table. Scan the QR code on your table to access any menus in the food hall. You’ll receive a text notification when your food is ready for pickup. Your drinks from the Waterworks Bar are delivered directly to your table. You must be 19+ to order alcoholic beverages.

Is the food hall child-friendly?

Absolutely! We have a ramp for strollers at our Maud Street entrance and our Brant Street entrance is fully accessible. Our underground parking leads directly to the food hall on the first level of the parking lot. We’ve also got your comfort covered with a baby changing table in our universal washrooms and high chairs available throughout the food hall. 

Are pets allowed in the food hall?

We welcome service animals who are trained to do work or perform tasks for persons with disabilities. However, to maintain a safe and clean environment for all guests, we do not allow pets, comfort and/or emotional support animals into the food hall.  

Can I bring outside food into the food hall?

We offer a diverse range of culinary options to satisfy every taste. To support our chefs and maintain a clean environment, we kindly ask you not to consume outside food and drinks within the food hall. If you prefer to enjoy your own food, we recommend dining al fresco at one of the tables in St. Andrew’s  Playground Park, located on the south side of the food hall. 

Where do I pick-up my take out order?

Order your favourite dishes online at order.waterworksfoodhall.com. Choose between ASAP pickup or select a specific date and time that works for you. Your order will be ready at our delivery center, accessible from the door marked “Delivery & Pick-up” located on Maud Street. 

Do you have parking?

Paid underground parking is available off Maud Street, between Richmond St. W. and Adelaide St. W. Directly access the Food Hall from the entrance on the first level of the parking lot. Parking is first come, first serve. 

Is the food hall wheelchair accessible?

All three levels of the food hall (lower-level universal washrooms, the main level of the food hall, the second floor event hall spaces and washroom) are accessible. The Maud Street entrance and courtyard patio are accessible by ramp, and the Brant Street entrance is fully accessible.